Refund Policy

1. Overview

This Refund Policy applies to paid EasySpawn subscriptions. Payments are processed by Paddle.com Market Ltd, which acts as the merchant of record for all orders. Paddle's buyer terms apply to the transaction alongside this policy, and Paddle can also be contacted directly about any charge.

2. Cancellation

You may cancel a subscription at any time from the EasySpawn console Billing page (Manage subscription). Cancellation stops future renewals. Access continues through the end of the paid period already charged.

3. Refunds

Subscription fees are generally non-refundable once a billing period has started, including unused time in the current period. We do not prorate refunds for mid-cycle cancellation.

We may issue a full or partial refund at our discretion for duplicate charges, clear billing errors, or other exceptional cases. Contact [email protected] within 14 days of the charge and include your account email and invoice ID.

4. Chargebacks

Please contact support before filing a dispute with your bank so we can resolve the issue. Fraudulent or abusive chargebacks may result in account suspension.

5. Contact

Refund requests: [email protected].